• Requests for refunds will only be granted to students upon graduation or withdrawal from the University.

• Students may also request a refund at the end of the spring semester.

• Faculty and staff may obtain refunds upon request at any time. 

• All requests for refunds upon graduation, withdrawal from the University or termination of employment by the University must be received within ninety (90) days of graduation, withdrawal or termination.

• A $10 processing fee will be assessed for all LionCash refunds.

Approved refund requests will only be issued via a check made payable to the cardholder and will be mailed to the permanent home address on record.

Students can report the loss of LionCash in laundry equipment at https://liveon.psu.edu/lioncash-transaction-refund-request.