Mobile id+ Card
Penn Staters can access University resources through a mobile id+ card by simply holding their device to a reader. The mobile id+ card allows students, faculty, and staff to use their iPhone, Apple Watch or Android phone to access campus buildings, securely make purchases with a meal plan or LionCash and so much more.
Before starting these steps, make sure you have an approved photo on file. For full photo submission instructions, visit our web page here.
If you are a new student, you should have received an email with an online photo submission link. Scroll to the bottom of that email and click the “Submit a Photo” button.
Step 1: Submit your photo
Submit your photo and a picture of your valid government-issued photo ID to our office. Please visit the id+ office photo submission page for approval.
Step 2: Download Transact eAccounts
Download the Transact eAccounts app from either the Apple App Store or Google Play Store to your mobile device.
Step 3: Getting Started and Selecting Your Institution
Open the Transact eAccounts mobile app. Click through the startup screens and tap Get Started. First-time users, select Penn State as your institution.
Step 4: Log in to eAccounts
Log in with your Penn State email address
Enter your Penn State credentials to authenticate your device.
Step 5: Activate Your mobile id+ card
Apple Users: Once you have successfully authenticated in eAccounts, add your mobile id+ card to Apple Wallet by clicking the Add to Apple Wallet button. You can add your student ID to one iPhone and one Apple Watch.
Android Users: Once you have successfully authenticated in eAccounts, add your mobile id+ card to digital wallet by clicking the Add to Google or Samsung Wallet button.
View or Mobile Credential FAQ below for more details on set-up.
Setup Instructions and System Requirements
Please note that not all locations accept contactless or tap-to-pay transactions. The physical id+ card may still be necessary in certain locations. To provision a mobile id+ card, follow the instructions based on the device below.
Setting phone region to United States
Your phone's region needs to be set to the United States. Follow the directions below to change your region.
- Tap on Settings, then select your username.
- Choose Media & Purchases, View Account, then Country/Region.
- Change your region to the US and input your payment method (required).
- It will then prompt you to cancel any recurring subscriptions that require payment, such as Apple Music. The region cannot be changed until all paid subscriptions have ended, so change the region after the last end date. Subscriptions can be canceled in the Apple ID settings.
- After updating the region, return to the eAccounts app and select Add to Wallet.
Apple Device Specific
For Apple users, if you are unable to add the mobile id+ card after several attempts, please log out of iCloud and log back in before attempting again.
If there is any concern about username, password, or 2-Factor Authentication (2FA), test logging in with the Apple ID on iCloud.com from a web-browser.
Approve Photo Required
An approved photo is required prior to adding a mobile id+ card. For instructions and submitting a photo, go to idcard.psu.edu/photo-submission.
Microsoft Authenticator Issues
If you experiencing issues with Microsoft Authenticator, please contact Penn State IT via phone at (814) 865-4357, or email at [email protected].
Samsung Watch Issues
If you have a Samsung phone and a Samsung Watch 6, please contact Auxiliary and Business Services IT at [email protected], to enter our Samsung Watch 6 pilot.